Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Driver installation Issue

Discussion in 'Phantom FC40 Help' started by boneheaduk, Nov 20, 2014.

  1. boneheaduk

    Joined:
    Nov 20, 2014
    Messages:
    3
    Likes Received:
    0
    Hi, New user here and just got a second hand phantom fc40.

    Plugged in my battery and paired the remote with the drone and the LED on the front flashes yellow. Looked on you tube for a fix. I need to install software and drivers etc. OK popped over to dji.com and downloaded the required files. fired up the phantom. paired with the remote and attached the USB cable. Double clicked the install file for dji driver and get the error in the attached screenshot.

    OK off to google. I maybe missing the usber.dll. OK download and copy to directory system32\drivers. try again. Same error, OK, reboot, Same error. Try on windows XP (i'm on windows 7) same error.

    I've tried the "smack it" approach to no avail. has anyone any idea on how to solve this issue.

    Many thanks in advance for your replies.
     

    Attached Files:

  2. Damon

    Joined:
    Jun 25, 2014
    Messages:
    674
    Likes Received:
    5
    Location:
    Eastern Wa.
    Drivers needed to be installed first. Then the Phantom Assistant exe. When it installs it asks what language and then completes installation. Then plug in phantom. Power on phantom and you will see and hear the infamous "new USB device found". Then start the Phantom Assistant software.

    You will have to create a DJI account to connect to their server.

    You will most likely have to uninstall what you have currently installed and start all over. You might also consider right clicking the exe file and " Run as Administrator ".

    Good luck.
     
  3. boneheaduk

    Joined:
    Nov 20, 2014
    Messages:
    3
    Likes Received:
    0
    Hi,


    Thanks for your reply. It appears that the installation file is corrupt. No matter how many I download from dji.com.....
     
  4. CityZen

    Joined:
    Oct 22, 2014
    Messages:
    940
    Likes Received:
    36
    Location:
    NYC
    Did you try both the zip and the exe versions?
     
  5. Allyoung

    Joined:
    Feb 25, 2016
    Messages:
    6
    Likes Received:
    0
    Location:
    Wiltshire
    Just purchased our first Phantom and are having the exact same problem. Did you manage to sort yours ?
     
  6. Beario

    Joined:
    May 9, 2014
    Messages:
    354
    Likes Received:
    64
    Location:
    Hovering at 400 feet