I had this problem in windows 8. This is what you need to do.
Update: I found the problem. I had to manually install the drivers. First had to restart the computer and Disable driver signature enforcement on my windows 8. Then manually install the drivers. Hope this helps someone else that is having the same problem. I don't remember how I did this, so do some research. Disable DRIVER SIGNATURE ENFORCEMENT. For some reason DJI doesn't have the proper certificates.[/QUOTE
Hey David, yeah I read your fix
& we tried it yesterday, no luck, I'll look at getting some help with the install & try again. Minimul computer skills here.
Thanks