UPDATE:: DJI has sent me a replacement battery at no cost to me and it was fast , thanks guys! how come dji hasn't improved thier customer service by now? with all the complaints we have and anyone else who owns a dji product, is it because they know they are the best and dont care? can we spread the word and boycott until they improve? i came really close to choosing autel but got a used p4 locally (that of course has the battery crack and they say is out of warrenty even though it is a design flaw that should be replaced) im getting tired of it, i just dont know how they can be so successfull but have shitty customer service.