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Discussion in 'Pro/Adv Discussion' started by erik martin, Nov 10, 2015.
Warranty Period of Main Parts | DJI
Care to explain what you're trying to tell us?
The warranties were modified on Tuesday, Nov, 3 of 2015 at 01:02 pm
Well, I was thinking if someone is going to purchase a Phantom 3 and the frame starts to crack. Are they going to be out of luck?
DJI is not offering frame warranty.
There was no warranty listed for the frame in the prior revision either.
Warranty Period of Main Parts | DJI (9/29/2015)
I bought one last moth. After the 7th flight I noticed cracks on the back arms close to the motors. I took it back to Best Buy and they say they couldn't do nothing about it.
Is DJI doing anything to fix the craving problems?
That makes sense. Best Buy is not responsible for fixing cracked shells. Contact DJI and they will replace the shell for free.
It was my first Quadcopter and I went through this.
Well, they don't make special rules for first time buyers. They treat everyone the same.
So they are fixing the frames? Even if the warranty doesn't cover the frame?
Yes -- if it cracked from normal usage. You should call DJI tomorrow.
But they have 15 day return policy.
DJI's refund policy is 7 business days.
"When not being used, a manufacturing defect of the product was found within 7 working days from receiving the product."
It sounds like you used the product though.
I heard it takes forever to get your quadcopter back.
I was talking about Best Buy. They have 15 days return policy.
Anyway it sucks to be stuck with a drone that I can't use and is going to take a while to repair, if they repair it. It was expensive to go trough all that. That just my personal opinion.