DJI TECH SUPPORT!!

CunningStuntFlyer said:
lgeist said:
Seven days ago I sent DJI Tech Support a long, detailed account of the mafunction which lead to the loss of my P2 in a lake. Finally, today I received an email stating, "Please fill out the attached questionaire and we will review your incident". The only problem with that - no questionaire attached! If and when I eventually do receive it, it will probably ask exactly what I detailed in my initial report.

Sigh....

This is what their questionnaire looked like last Spring:


Looks like something you'd find on Engrish.com (heavens!)
 
To my surprise i got a email from DJI tech support. This is what they wrote to me: Why am I not surprised!! :?

Dear DJI Customer,

Thank you for your email.

We apologize for the delay in our response and would like to ask you to contact our live team. Please call 818 235 0789, M- F 9AM to 5PM.


Best regards,

DJI US support
[email protected]
 

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