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  1. Joe_Kunsch

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    I was flying my P4 over water and I believe a bird hit me from behind. Will DJI replace it? The P4 sank and was unrecoverable. [​IMG]


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  2. DroneDestination

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    Nope. If something was in the way, DJI will consider this pilot error or maybe an Act of God. They only cover repairs due to hardware/software faults that were their issue, not yours or the environment's. RIP P4
     
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  3. msinger

    Approved Vendor

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    DJI will definitely not replace your Phantom due to a bird strike.
     
  4. Sim597

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    He said he thinks, maybe it was a failure? Although pretty rare, sucks over water, but a bird coming down at 100' or so would likely be toast anyway
     
  5. msinger

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    The OP said he thinks it was a bird strike. Even if some type of failure, DJI normally does not replace a Phantom that cannot be retrieved. The best they normally do is offer x% off of a new Phantom.
     
  6. Joe_Kunsch

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    I guess they are looking at my flight log. It's not going to show anything other than it wasn't my fault that it fell. Which is good. I wasn't even touching the left stick. Just dropped.


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  7. DroneDestination

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    Well, technically, if you didn't tell them about the bird, they might think it was a fault... let us know what happens.
     
  8. Joe_Kunsch

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    I'm not saying anything about a bird. What bird? I'll let you guys know. In the mean time check out my few shots I do have. www.youtube.com/bio680


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  9. Joe_Kunsch

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    VPS was on. But should I tell them it was off?


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  10. Stroker

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    Check with your house insurance...they might cover replacement if you pay the deductible
     
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  11. Joe_Kunsch

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    I have renters insurance but the P4 isn't on the policy as an item.


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  12. msinger

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    There is no way to turn off VPS.
     
  13. Joe_Kunsch

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    I thought you could in advanced settings. You're supposed to turn it off if you go over water I think. Maybe I'm wrong


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  14. sacooke

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    You're old enough my friend. Be guided by your conscience.
     
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  15. msinger

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    You can turn VPS off in DJI GO when flying a Phantom 3. It's always on when flying the Phantom 4 though. The best you can do is switch to ATTI mode to prevent VPS from affecting the position of the Phantom.
     
  16. dotcomray

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    Oh my god. This is my worst fear.


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  17. Joe_Kunsch

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    [​IMG]
    It was a bust. I gave it a valiant effort!


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  18. KevMo Photog

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    Dang that sucks man! Hate to hear you lost your P4! Fingers crossed DJI takes care of you somehow!
     
  19. Joe_Kunsch

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    DJI is covering the cost of the AC. Sending in the RC and they are sending me a new one. Thanks DJI. I got lucky this time.


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  20. r62ewa

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    Excellent news. Bird strikes are always a fear of mine as I live and fly in a coastal environment and sometimes the seagulls or crows can be very pesky. I have DJI Care so hopefully if I ever suffer the same fate I may luck out as well.