DJI, IM HO has one of the worse product support systems I have ever SEEN! For sure the right hand does not know what the left hand is doing. My P3A crashed because of the RTH. I went out and purchased a new P3P. Well I had to send the P3P in for repairs the first week I had it. When they were trying to determine if I needed to send the P3P in I asked and made a statement the my P3A crashed because of RTH and not pilot error. So I sent my flight log and filled out their DJI form for them to do a eval. 2 1/2 or 3 weeks later my P3P will be returned 10/12/16 . The P3A still has not been attended to. The person who was working on my P3P put the info for the P3A in the ticket for my P3P and they do not understand to look at the ticket. It been a nightmare for me My P3A crashes because of RTH and my new P3P goes in the shop right away. IMHO their support team is not managed very well at all. They are very unorganized and they are extremely slow in getting things done.