So my P4P was having issues with the horizon tilting when you yaw.
Ended up sending it to DJI.
One week for it to get to them (they cheaped out on shipping)
5 days to acknowledge that they received it
4 days to inspect
Today I got this email: "Dear customer, you have purchased DJI Care Refresh. If you want to replace your aircraft under DJI Care Refresh, click "Pay". After the payment is confirmed, DJI will send a replacement aircraft to you. If you want to repair the aircraft, the cost of repair will be $320, according to DJI's damage assessment. Please contact DJI Support and get your repair quotation."
What a ******* joke... I sent them a drone with a manufacturing defect that has NEVER been crashed. Not even a scratch on it, and my choices are pay $99 and use one of my insurance replacements to get it replaced, or pay $320 to repair it? They obviously tested it to get the $320 number, right?
No, thank you!
I already contacted them to see *** they were thinking but thought I'd put this out there for everyone to see.
Ended up sending it to DJI.
One week for it to get to them (they cheaped out on shipping)
5 days to acknowledge that they received it
4 days to inspect
Today I got this email: "Dear customer, you have purchased DJI Care Refresh. If you want to replace your aircraft under DJI Care Refresh, click "Pay". After the payment is confirmed, DJI will send a replacement aircraft to you. If you want to repair the aircraft, the cost of repair will be $320, according to DJI's damage assessment. Please contact DJI Support and get your repair quotation."
What a ******* joke... I sent them a drone with a manufacturing defect that has NEVER been crashed. Not even a scratch on it, and my choices are pay $99 and use one of my insurance replacements to get it replaced, or pay $320 to repair it? They obviously tested it to get the $320 number, right?
No, thank you!
I already contacted them to see *** they were thinking but thought I'd put this out there for everyone to see.