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DJI Support is borderline worthless.

Discussion in 'Off Topic' started by Ramphex, May 29, 2016.

  1. Ramphex

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  2. flpholt

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    just worthless
     
  3. Ramphex

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    Sad that such a good product is made by such a bunch of idiots.

    Or are they lacking English speaking employees for support in their American market? Either way, no excuse.
     
  4. flpholt

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    that's why my last drone was by autel cause awesome support unlike dji
     
  5. Ramphex

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    What model?
     
  6. flpholt

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    20160427_153329.jpg x star premium
     
    RedHotPoker likes this.
  7. RedHotPoker

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    Similarly why I bought my Heli-Max Voltage 500 3D. Just tired of the lack of support over yonder and I really wanted something with much more power and speed. This thing rocks. It's already in "speed" mode, permanently. Ha

    I know that @dji are slowly-trying to improve CS and all, but it seems they are more concerned about their bottom line.
    Which they already dominate the world market.

    RedHotPoker
     
  8. RedHotPoker

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    That drone looks sick. I like the color of it a lot too. It must be quite visible for a long ways out in the sky.
    And those units are priced competitively with @dji drones!!
    Autel X-Star Premium

    RedHotPoker
     
    #8 RedHotPoker, May 30, 2016
    Last edited: May 30, 2016
  9. Ramphex

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    I really hope nothing goes wrong with my product. Would hate to try to warranty something with them.

    If another company with better customer service develops a technology similar to light bridge then I'll probably switch.

    I'm all about customer service, there are some vendors on here who are excellent at it: MaxxUAV Jake, PolarPro Jeff, PhantomHelp Mike
     
  10. flpholt

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    well that's what autel did with the premium its just like Lightbridge