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DJI ........Service

Discussion in 'Pro/Adv Discussion' started by Oliver&lucy15, Feb 13, 2016.

  1. Oliver&lucy15

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    So a few weeks ago I noticed my RC had some things rattling around inside.....my RTH and Right stick were sinking into the remote....thought it might be a screw or two that fell out.....nope....all the screw mounting tabs were destroyed.....so I still want to play so I super glue what I can and move on....mind you the remote is 3 months old....so it's glued up and ready to rock....yep there is still stuff bouncing around inside after I put it all back together...so I send it into DJI......boom a week later brand new RC.....way to go DJI.
     
    Cale262 and Justin Namon like this.
  2. sonof40

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    Same happened to me. It's because of bad injection molding quality control. The other button was about to go too.
    I repaired mine by installing screws from the outside but it was not worth the amount of IMG_0202.JPG IMG_0204.JPG IMG_0210.JPG IMG_0212.JPG IMG_0213.JPG IMG_0217.JPG work and eventually I got an RMA to replace it.
     
  3. Oliver&lucy15

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    Yeah....i super glued the hell out of mine....and it was still falling apart....DJI really came thru....
     
  4. WWK888

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    Just curious, where is DJI located and how long did it take to get a new one?
     
  5. Denver_Flight

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    The repair facility is in Carson, CA.
     
  6. Oliver&lucy15

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    Yep...I live in San diego and the repair facility is just north of me....
     
  7. Denver_Flight

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    My recent repair was pretty quick too, they had it in and out in about a week, mine was the common frame cracking under the motor.
     

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