So I had a minor crash which cracked the cameral lens on my P3P. Spoke to DJI repair service who assured me they can work wonders with them and the camera should be repairable. Packaged it all up, wrapped the camera which was detached in the crash in bubble wrap, placed it in the box with the phantom, packed a bunch of extra bubble wrap in the box, Filled out repair form which said damage to camera and landing gear due to crash, and sent it off. Next thing I get a repair bill for landing gear replacement. Called and spoke to a guy name Ian. Claimed they didn't have the camera and would have a manager contact me. A week went by and I get another repair bill for landing gear replacement. called back and spoke to an Iesha, who once again assured me that a manager would be calling me within the next 48 hrs. No call, just a new repair bill, now including the price of a new camera! At this point I am absolutely disgusted with DJI!!! I had heard on this forum that DJI usually takes care of their customers well, but this has been far from my experience!!!