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DJI Oops

Discussion in 'Pro/Adv Discussion' started by Ellis d tripp, Apr 18, 2016.

  1. Ellis d tripp

    Joined:
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    Hello everyone
    I had to send my remote controller (P3 Pro) into DJI repair due to
    the right control stick had come loose from its housing.And the right stick would get stuck in the forward position.
    Today I received replacement controller from DJI.About 2 wks. turnaround time.Only problem is they sent me a remote controller
    for P3 4K.Not compatible with P3 Pro.
    Contacted DJI right away and they instructed me to send back and they will send me the correct controller (GL300A/B/C or whatever is current)immediately.
    All in all ok experience just have to wait a little longer.And,by the way,just 5 weeks from end of warranty.Yea for me.
    Happy flying
     
    flpholt likes this.
  2. alokbhargava

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    Location:
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    Very bad users experience
     
  3. sonof40

    Joined:
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    Location:
    San Ramon, CA
    Won't hurt to ask them for a GL300A
     
  4. GadgetGuy

    Joined:
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    They sent me a W322 P3A with a 4K P3P gimbal attached and pretended it was a P3P, complete with gold stickers and a P3P label, to replace my warranty replaced W323 P3P. :rolleyes: They also upgraded the firmware to 1.5, despite writing in red 2 inch letters "DO NOT UPGRADE FIRMWARE" across the repair form! Mine had been on 1.4.3 which can be rolled back as far as you want. 1.5 can only be rolled back to 1.4.3.

    If you got a new GL300C controller to replace your old GL300A controller, your control range will be 20-30% less than with the GL300A you sent to them, if that matters to you.
     
    #4 GadgetGuy, Apr 18, 2016
    Last edited: Apr 18, 2016