I just wanted to share my recent experience with people who are on the fence about sending their unit in for repair or not. This would be for people in the United States because I am not sure what the deal is in other countries. I have 3 recent repair experiences: I send in both of my 2 units for crack repair and they both were turned around well within the 2-3 week repair time. In one case they just replaced the Phantom completely and I was sent the version with the new motors. In the second case they replaced the bottom shell. I had tracking numbers for the returning shipments about 4-5 business days after DJI received them. Then in a 3rd case one of those units (the one with the new motors I received as a replacement) would not connect. I was experiencing the "No Signal" situation. I mailed out the unit to DJI on 11/3 using their label and RMA information and I have already been notified that the unit is repaired and on its way back expected delivery is 11/19. I wouldn't hesitate to send the unit to DJI if you are experiencing what may be a warranty issue or any type of cracking. They will turn it around pretty quickly.