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DJI Customer Support

Discussion in 'General Discussion' started by Odogster, Feb 10, 2016.

  1. Odogster

    Joined:
    Feb 3, 2016
    Messages:
    91
    Likes Received:
    18
    Location:
    Concord, CA
    Hi everyone,

    So around 2 months ago, I had a Phantom flyaway on me. Was unable to find it, so eventually, after submitting all the proper forms to DJI and not hearing much, I had lost confidence in them and went out and purchased a 3DR Solo. What a nightmare, I won't go into all the BS I had to deal with, but the point is I went out and bought another Phantom. Last week I get an email from DJI saying they had reviewed the logs and were prepared to offer me a 30% discount off of their Aircraft only deal which consists of the bird, a battery, gimbal and camera, and props. It is usually $999. I am trying to negotiate with them and I will let you all know how that goes. At this point I am thinking of buying and selling it to make a quick $100 bucks to offset my multi-thousand dollar drone habit. Just thought I would let you all know that if one has patience it seems that DJI is improving.