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DJI Customer Service | EPIC FAIL

Discussion in 'Pro/Adv Discussion' started by HWCM, Jul 2, 2016.

  1. HWCM

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  2. flpholt

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    that was great just wait bladestrike will come on and say let me look at it yep flight log user error
     
    CPLpilot and HWCM like this.
  3. impilot51

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    It would be interesting to see the flight log for that flight...


    Sent from my iPad using PhantomPilots mobile app
     
  4. flyNfrank

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    So that altitude graph in the video....does....or does not....belong to the aircraft that was sent to them?

    I read where they offered to replace the aircraft saying errors were made and the data was wrong. In that situation I would really like to have a copy of both the TXT and DAT files which are full of flight data.

    Can you place a copy of the last TXT file in a folder and zip it, then upload it here as if it were an image?
    The TXT is in the device used with the GO app.
     
  5. Pharm

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    Did you compare the flight logs and data they were using to the flight logs and data you downloaded from the app and the drone before you sent it to them? That could useful if necessary for your case.