Still waiting for my Phantom to be replaced, it's been a month. Got mine through UAV Products, and he is still waiting for a RMA. So seems DJI costumer service is very bad and don't care about their costumers. What makes matters worse, is I had to send it from New Zealand, and by the time it gets here, more delay in postage.
it is not good enough, My phantom has been back a month and nothing has been done.
So a warning to faulty Phantom owners be prepared to be ignored by DJI, there service is very poor.
It is possible they drag out repairs, or replacement so by the time it gets returned, your out of warranty, simply not good enough DJI.
If you email them, they ignore you and basically get the same standard email, basically saying take the issue up with the dealer, they are flogging off costumers.
it is not good enough, My phantom has been back a month and nothing has been done.
So a warning to faulty Phantom owners be prepared to be ignored by DJI, there service is very poor.
It is possible they drag out repairs, or replacement so by the time it gets returned, your out of warranty, simply not good enough DJI.
If you email them, they ignore you and basically get the same standard email, basically saying take the issue up with the dealer, they are flogging off costumers.