DJI Care

[ricphoto]

Patrick / AMP told me he'll be talking with China tonight to get his supply sorted out (or not) apparently there's a glitch on the DJI website that they are aware of and working on

 

[mikesher]

ok, thx. Yes, I noticed that, and mentioned it to AMP when I called a while back. I'll try again tomorrow.

 

[ricphoto]

He said he'd ping me when he knew more either way...I'll let you know what I hear...He's aware that the 48 hour clock started ticking around 230pm PST for me...

 

[msinger]

What is covered on the DJI Care Plan?

You can check out the details of the plan here.

 

[Wpollard]

Thanks @msinger. This helps.


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[bkushner]

Yea or Nay on signing up for DJI Care
I didn't on my P4 and missed the deadline of not jumping through hoops.
Now have the new baby have to do it in the next 48 hours.

Didn't think they were offering DJI Care on the P4Pro...

 

[Wpollard]

When does the 48 hrs start on the DJI Care Refresh?


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[msinger]

When does the 48 hrs start on the DJI Care Refresh?

It starts when you activate your Phantom in DJI GO.

 

[FlyGary]

DJI Care Refresh seems to be working now

 

[lickitysplit11111]

Didn't think they were offering DJI Care on the P4Pro...

Is there a reason you thought that ?

 

[FlyGary]

I think they may have been confused. Seems to be called two different programs, DJI Care for P4 and older and DJI Care Refresh for the newer models.

 

[mikesher]

DJI Care Refresh seems to be working now

Care refresh purchased. Thanks for the heads-up.

 

[PilotNumber1]

Does this mean you need to purchase always the DJI Care Refresh always where you have purchased the drone itself?

I've purchased mine at B&H and thought to activate and purchase such a care package possibly on DJI website directly...


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[mikesher]

Does this mean you need to purchase always the DJI Care Refresh always where you have purchased the drone itself?

I've purchased mine at B&H and thought to activate and purchase such a care package possibly on DJI website directly...


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No, I purchased the P4P from Aerial Media Pros, and the care refresh from DJI directly.

 

[ElGuapo]

On my P3P and the P4 I went with NAM for the following reasons:

- Water damage is covered. I have to be able to retrieve the aircraft and ship it to them.
- Everything is covered under the plan including the shell. The shell is not covered by DJI care refresh or at least it was not when I was going to buy it when I ordered my P3P direct from them and of course water damage is not covered.

 

[GavinW]

Or just state farm. They will insure it.

 

[socalvn]

On my P3P and the P4 I went with NAM for the following reasons:

- Water damage is covered. I have to be able to retrieve the aircraft and ship it to them.
- Everything is covered under the plan including the shell. The shell is not covered by DJI care refresh or at least it was not when I was going to buy it when I ordered my P3P direct from them and of course water damage is not covered.

Can you tell me the full name of the insurance company not aware of NAM ?
Thank you [emoji4]


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[ElGuapo]

Can you tell me the full name of the insurance company not aware of NAM ?
Thank you [emoji4]


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Neary Aerial Media

Neary Aerial - Drone and UAV Extended Warranty

 

[socalvn]

Neary Aerial Media

Neary Aerial - Drone and UAV Extended Warranty

Thank you ...[emoji3]


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[bkushner]

Is there a reason you thought that ?

Yes it's not available. They are calling it DJI refresh and you can refresh your bird twice with a deductible and you get a refurb back.