So, today was my day. Crashed my month old P3 Pro. Hit a tree after going left when I should have went right. The camera assembly and, I think, one motor are shot. Otherwise just a few scruff marks that, as far as I can tell, are cosmetic and can be removed easily. I have DJI Care and will be calling them on Monday to get the ball rolling. I'm hoping the repairs will be made without hassle. Can anyone give me an expectation of turnaround time? A week? A month? Of course, I have a vacation in Texas planned for May 23rd. I was hoping to take the drone. It's all about the timing. EDIT: I thought I'd "live blog" the process here for those that are interested. My experience so far? Pleasant, with a hint of "island time" responsiveness. I don't see how this is going to be less than a three week adventure. Remaining cautiously optimistic that I'll be flying again by May 23, but I have a feeling it won't be until June. For a premium priced service, I'd expect more. Sat May 7 - Pilot error killed my P3P. 100% my fault. A bit frustrated to see that DJI doesn't carry weekend hours. Have to wait until Monday Noon Eastern (DJI is Pacific time only) to get the ball rolling. Oh well. Mon May 9 - Called telephone support. Waited maybe 10 minutes which wasn't bad considering I'm assuming their phones were lighting up from all the weekend crashes. The service rep (Joseph) was pleasant, prompt and knowledgable. He took my info and I was off the phone quickly. Zero hassle or drama. Disappointed that I need to wait 24-48 hours to get a shipping label emailed. The label, of course, showed up about 10 minutes after my local Fedex Ground deadline for the night. Tue May 10 - Dropped off box at Fedex. Estimated delivery May 16. I was told the service time once they check in the delivery (I guess that apparently takes a day or so???) is five business days. So, that looks like the earliest return ship date could be May 24, which puts the arrival at May 30. Which, of course is a holiday, so we're looking at May 31 as a reasonable date. Mon May 16 - Delivery complete by FedEx @ 11am. No indication on DJI's Repair Progress History page (currently Tue May 17) that they've received or begun to process repair. This, apparently, is the "give us 24 hours to open the box and get working" built in delay.