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  1. Palerang

    Joined:
    Oct 13, 2016
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    I got my Phantom 4 yesterday, 12th of October 2016, charged everything up and tried it this morning and got it off the ground. Then tried in the afternoon, had changed nothing about the way I started it up but it said disconnected and would not fly. I made sure everything was charged again and continue to try but it continued to say disconnected and so it has only flown once and despite all attempts to try again, it remains on the ground. Has anybody else had this problem and if so how did they solve it?
     
  2. driehl

    Joined:
    Jan 3, 2016
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    Make sure you are powering on the rc 1st, then the drone, wait about 30 seconds. Then connect the phone or tablet with the cord and open dji go app.

    Sent from my SM-N930F using PhantomPilots mobile app
     
  3. stefan350

    Joined:
    May 31, 2016
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    I normally connect the tablet first then power on my remote and P4. I've also done it in reverse a few times with no ill effect


    Sent from my iPhone using PhantomPilots
     
  4. jogforfitness

    Joined:
    Mar 30, 2016
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    That happened to me once. Then realized I forgot to connect the cable from the RC to my tablet.


    Sent from my iPad using PhantomPilots
     
    Billy Dawes likes this.
  5. SAUDIBIKER

    Joined:
    Oct 11, 2016
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    Did u update the firmware?


    Sent from my iPhone using PhantomPilots
     
  6. With The Birds

    Joined:
    Jan 4, 2016
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    Location:
    Australia
    Do you have a green connected light On your controller?
     
  7. geolopez73

    Joined:
    Aug 3, 2016
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    You have to pair the controller with the drone!


    Sent from my iPhone using PhantomPilots