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Defective Battery!!!

Discussion in 'Phantom 2 Vision + Discussion' started by Redphantom33, Apr 1, 2015.

  1. Redphantom33

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    So i've come to the conclusion that I got a defective battery!!
    So if the battery fails your just out $1,100 or so bucks when ur phantom bounces off the earth???
    That is messed up!
    I checked the battery with the phantom assistant 2 and it doesnt say anything is wrong with the battery.
    Will DJI replace the battery? Is there any kind of warranty? or am I just out $108 bucks??
    Anyone know?
    Thanks,
    Tim
     
  2. UKFlyer

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    How have you come to the conclusion that you have a defective battery?
     
  3. msinger

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    #3 msinger, Apr 1, 2015
    Last edited: Nov 3, 2015
  4. Redphantom33

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    Iv'e used my other 2 batteries with no problem, then i put the battery in that initally failed and made my phantom drop from the sky, and after a minute or two flying low over grass, it did the same thing! Just went dark and fell into the grass!!
     
  5. Redphantom33

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    Maybe that battery is not clipping in properly. I was considering setting up some velcro for exta saftey to be sur to hold the battery in, what do you think?
     
  6. AWESOME AUSSIE FLYOVERS

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    i would try for warranty or chuck the battery not worth the risk
     
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  7. Redphantom33

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    As far as warranty for battery, I bought them through amazon from Drones, etc. . Should I discuss a replacement battery with amazon, drones etc. or directly with DJI? Anyone have experience doing this?
    Thanks for replies, you guys are awesome!!
     
  8. AWESOME AUSSIE FLYOVERS

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    try dji support amazon will only pass it on to them seeing u brought more than one theey might look after u cya
     
  9. Cobracones

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    I had a warranty replacement through the store that I purchased my last battery from. No questions asked.
     
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  10. msinger

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    You should definitely contact DJI -- since they are providing the warranty. Drones Etc. should be able to help you too since they sold the battery to you (Amazon just shipped it).
     
    #10 msinger, Apr 1, 2015
    Last edited: Nov 3, 2015
  11. Redphantom33

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    Yeah guys, e-mailed the authorized dealer for mine (drones etc.)and they said to send them copy of receipt and would send me a shipping label. So they are going to replace the battery!!