Dead Battery Upon Order

Joined
Feb 17, 2017
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I ordered a refurbished P3 from DJI, just got it 3 days ago as I read through everything, I plugged the battery in. It lit at first, and because the instructions said to not leave the battery charging unattended, I unplugged it, and when I came home went to re-plug it. It didn't light up or anything. I tried several other methods. Is this a dead battery and what are my options?
 

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