I have been unable to get a RMA# for a return to DJI. I have done as instructed and called them after they said they no longer issued returns by email. Each time they answer they tell me they cannot issue a RMA, because they do not have repair parts. At this time I have spent more money in my time than on the Gimbal. Very frustrating. I will only buy from a retail shop that accepts my returns when it comes to DJI.