I was 10 minutes into what had been a perfect flight, when my phantom 2 vision plus just dropped out of the sky and crashed. I cut down the video to just the crash. But as you can see I was flying normally until I started hearing the phantom sound like its in trouble. I cant really describe it, but it sounded like it was struggling to stay up. I was at around 40-50% battery before the crash. It then started to fall. For a split second it looks like it was at almost a 90 degree angle, since the camera is at about a 45 degree angel with the gimbal. Right before it hits he ground it looks like it starts to slow down, but its too late. The phantom then hopped up, flipped over, and landed on its top. The propellers then began to dig into the dirt until someone was able to run over and pick it up. I think most of the damages happened after it flipped on its top and started to kick up all the dirt. I don't think the camera got any damage on the initial impact. I have longer landing gear and a custom plexiglass shield I made to protect the camera (that actually broke on impact). HOwever, the man damage happened because of the motors digging into the dirt and kicking up all the rocks and dirt. The phantom was completely full of dirt. I'm looking to see if anyone has thoughts on why it fell. I also want to know if the phantom should know its upside down on the ground and shut down the motors. I've seen crash videos online, I don't think I've seen any where the motors stayed on.
http://youtu.be/4-P899DUB8g
On a side note, there is a happy ending. I went to DJI's website to see if I could file a warranty clam since I had the video. However, their online forum wont let you ask a question unless you have first gone through your dealer. I then sent Amazon a note expecting them to tell me I need to go through DJI since it was 45 days after purchase. I didn't even ask, but they immediately overnighted a new one to me. Pretty great customer service.
http://youtu.be/4-P899DUB8g
On a side note, there is a happy ending. I went to DJI's website to see if I could file a warranty clam since I had the video. However, their online forum wont let you ask a question unless you have first gone through your dealer. I then sent Amazon a note expecting them to tell me I need to go through DJI since it was 45 days after purchase. I didn't even ask, but they immediately overnighted a new one to me. Pretty great customer service.