That's fine and they will repair , but a lot of people bought from Dji direct from China so no consumer protection, even visa are not interested as the goods were delivered, etc,, so you appear to be alright doesn't apply across the board
That is a good point. I paid a bit extra buying from a known high street shop which gives great peace of mind.
I think worse case is to send it back to DJI or repair or change the shell.