Its been a few weeks but today I did three flights using D-log and H.265 and when I created a new PP project and began to add the 4 video files that made up the first flight PP bitched about the second file with an error message saying "Unsupported file format or damaged file."
Funny thing is I can play the file using Windows Media Player or Movies & TV within Windows 10 Home. So, I'm not sure if something happened when the video file was created in the P4P or if something got corrupted during the file transfer from uSD card to my PC, or if PP just doesn't like this file for some reason, but of the 4 files that made up this one flight the one that is messed up is the most important one.
So, I tried using Sandisk RescuePRO on the uSD card hoping I could recover the files I'd deleted, but RescuePRO, after about 25 minutes, reported there were no files on it.
I then opened Adobe Media Encoder and when I navigated to the folder with today's files one by one the "processing" status for all the files went away though the file that is a problem took 4 times as long as the other ones. When I tried to drag that file to the queue an error message indicated "... The source file appears to be corrupted. Please check that it is a valid file." Interestingly, I get the same error message with all the other files even though they imported into PP without a problem.
So, I'm not sure what's going on here and suspect that either something is messed up in the file or that Adobe isn't quite as H.265 compliant as I thought. Any ideas on what I could try?
Brian
Funny thing is I can play the file using Windows Media Player or Movies & TV within Windows 10 Home. So, I'm not sure if something happened when the video file was created in the P4P or if something got corrupted during the file transfer from uSD card to my PC, or if PP just doesn't like this file for some reason, but of the 4 files that made up this one flight the one that is messed up is the most important one.
So, I tried using Sandisk RescuePRO on the uSD card hoping I could recover the files I'd deleted, but RescuePRO, after about 25 minutes, reported there were no files on it.
I then opened Adobe Media Encoder and when I navigated to the folder with today's files one by one the "processing" status for all the files went away though the file that is a problem took 4 times as long as the other ones. When I tried to drag that file to the queue an error message indicated "... The source file appears to be corrupted. Please check that it is a valid file." Interestingly, I get the same error message with all the other files even though they imported into PP without a problem.
So, I'm not sure what's going on here and suspect that either something is messed up in the file or that Adobe isn't quite as H.265 compliant as I thought. Any ideas on what I could try?
Brian