Connection problem

[Tractors4u]

I got my Phantom 4 almost 2 weeks ago, flies great and I love it. I bought a new Samsung 8" Tab A to use with it.

Here's my problem;

I always power the transmitter on first and make sure the DJI Go 4 app is open. Then I power the Phantom up. Rarely does the app show a connection on the first try. At the top center of the screen it says DISCONNECTED. I will usually restart the P4 and the transmitter a few times and it will eventually connect. The other day I restarted the tablet and it connected. I thought that I had figured it out and it was the tablet so I figured I would just always restart the tablet before connecting. Yesterday it took a few tries before the tablet showed a connection. The transmitter and P4 are connected, it's just the tablet that is not connecting. The other night while I was waiting for the tablet to connect I was playing with the sticks and ended up arming the motors.

I have both the original DJI Go app and the newer DJI Go 4 app installed on the tablet. Which is preferred? I thought about deleting the older version and seeing if that helps.

Thanks in advance

 

[Darryl J Hall Sr]

I had the same problem connecting to my Samsung tab 2. I found if I start the drone first then the power supply and restart the tablet I connect every time on the first try.


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[Tractors4u]

After years of flying planes and driving RC cars I've always been in the habit of powering the transmitter first. I'll give that a try.

 

[Philltayl]

In the case of our Phantoms, all 3 components are transceivers ie they transmit and recieve. It seems to be standard to power up the bird first then the RC then the app.

 

[Darryl J Hall Sr]

Let me know how it works out.


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[Tractors4u]

Let me know how it works out.


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I sure will.

 

[Pharm]

Doesn't the manual state "RC, then Phantom, then app"?

 

[Darryl J Hall Sr]

Never read the manual.

 

[Samuraiz]

Pharm is correct.

1. RC

2 AC

3 APP

I've never had a problem