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  1. Pete Inorio

    Joined:
    Jul 7, 2016
    Messages:
    18
    Likes Received:
    1
    Whenever I take videos with the Phantom 4 I find purple and green lines appear every now and then and pixelation occurs. Does anyone else have these problems?
    Pete
     
  2. Stolenvw

    Joined:
    Aug 22, 2016
    Messages:
    20
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    2
    Is this on your tablet while flying
    Is this on your computer after copying the video from the SD card to your computer

    Sent from my SAMSUNG-SM-G925A using Tapatalk
     
  3. Pete Inorio

    Joined:
    Jul 7, 2016
    Messages:
    18
    Likes Received:
    1
    It's on both my Nexus 7 tablet and my Samsung Galaxy S5. I have a 2.4 gigahertz laptop with an advanced graphics card and sometimes on that as well.
     
  4. mcrazyhorse

    Joined:
    Jul 29, 2015
    Messages:
    36
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    5
    I had a problem where big areas of the display were solid green or hot pink in color, was present on my tablet while viewing it live and also on the video, it seemed to get better after reseating the cables to the camera and gimbal. I sent it in for repair because of missing or black pixels, I called it sparkles. I received notice that the problem was the Phantom 3 professional gimbal y-axis video downlink main board. Which they are replacing under warranty. My bird is long off warranty so I am really appreciative and have nothing but praise for the service they provided.
     
  5. jwt873

    Joined:
    Apr 4, 2016
    Messages:
    374
    Likes Received:
    147
    Location:
    Woodlands, MB Canada
    Is the video you're viewing video that's been recorded on your devices while flying, or video that was recorded on your MicroSD card in the drone?

    The video transmitted from the craft to your devices is crappy low res 720P. It will contain all the glitches that occur when the signal gets weak or interference is experienced. This is normal.

    The video recorded to the MicroSD card in the drone should be pristine without any glitches or artifacts.
     
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