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  1. MacBuster

    Joined:
    May 26, 2016
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    I noticed that the charging rubber cover of the remote control unattached only when I removed it from the hard case. Is there a way to fix this issue?
     

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  2. ROD PAINTER

    Joined:
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    you could probably get some kind of rubber insert at a hardware store like Lowes. Its only there to keep dirt and moisture out of charging jack. I wouldnt be too concerned about it.
     
  3. Tripc

    Joined:
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    Superglue is your friend. A little dab won't hurt
     
  4. Meta4

    Meta4 Moderator
    Staff Member

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    Don't worry about it ... It makes no difference.
    Nearly everyone with a hard case loses that almost the first time they put it in the case.
     
    SCGENE and JBG like this.
  5. JamesH

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    Location:
    Orange County, CA, USA
    I did! First time! :) Haven't worried about it since.
     
    David Cooke likes this.
  6. MacBuster

    Joined:
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    Thanks everyone. I think I'll just leave it. If it comes off it comes off.
     
  7. HueJorgan

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    Location:
    Bish Vegas - Co. Durham UK
    Yup same here
     
  8. Dirty Bird

    Joined:
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    Location:
    Glen Burnie, MD - USA
    It doesn't appear to be torn or otherwise damaged so take a toothpick, flatten the point, & gently push the "strap" back in the retaining hole.

     
  9. Thomas.

    Joined:
    May 31, 2016
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    Location:
    Close to Bonn & Cologne, Germany
    Enjoying a good bottle of red wine and use the cork.


    Sent from my iPad using PhantomPilots mobile app (living near Cologne, Germany)
     
  10. Kiel Allen

    Joined:
    Jun 18, 2016
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    Mine did the same thing, just pushed it back on and I'm a little more careful when I put it back in. A dab o supper glue would prob help.
     
  11. Carlton Adams

    Joined:
    Aug 30, 2016
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    Location:
    Doylestown PA
    I sent DJI a letter and they sent me a new one FREE. The only good service experience I've had with them.
     
  12. John Locke

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    Location:
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    That's pretty funny. For something that the RC doesn't need, and gets in the way (wasting time) of progress, DJI is passionate enough to replace this silly rubber plug. I don't miss mine one iota. But for other warranty issues, sometimes it's like walking into a storm of miscommunication or unhelpful cooperation. I shouldn't complain, I've had good luck with DJI service/warranty dept. But I shake my head reading about others and their unfortunate time-sump stories.
     
    #12 John Locke, Nov 13, 2016
    Last edited: Nov 13, 2016
    Carlton Adams and David Cooke like this.
  13. Carlton Adams

    Joined:
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    Location:
    Doylestown PA
    My own story was that the MicroSD slot failed after 10 days and they had the drone for 6 weeks. So I spent $1600 for 10 days with it then 42 days without it. They should have sent me a whole new one but nope. After the repair they sent the P$ to the wrong address. I wanted to return the whole thing at that point for my money back but they wouldn't do it. I really like your term "unhelpful cooperation" sums it up exactly. I have it back but it's got stink on it now.