Can't Format SD Card

[gofirjet]

I bought a SanDisk Ultra 32GB MicroSDHC card and I'm unable to format it using the vision app. It says "Format Failed". And ideas how I can get this card to format for use with this camera?

Thanks in advance for your assistance.

 

[J Dot]

The card might have a lock on it,
Might be a little slide lever on side of SD CARD!
( keeps you from accidentally erasing footage )

Hope this helps!
Keep us informed!

Take care, fly safe!

 

[DCGOO]

It also could be defective, even if brand new. I cannot count high enough to register all of the SanDisk brand flash I have thrown away, mostly for computing applications (using it for system disk). Use in a camera is much less demanding, and crummy class flash generally works. But it can fail at any time, even brand new out of the box. JMO

 

[Mako79]

could be fake...
ebay?

 

[Channel70Productions]

The micro SD card itself doesn't have a lock slide on it, but most adapters do. Suggest you save yourself frustration and head for the nearest Walmart to buy another card.

 

[gofirjet]

I appreciate all the replies. Here’s what I have so far. The card does not have a lock on it, no slide lever. I have no problem formatting it for use on my Mac or GoPro camera so the card is not defective or a fake. The card works in every other device except V2+. Reformatted the card on the Mac (FAT32) and still not recognized nor can I format on the V2+. Any other suggestions? Thanks again for the responses and I’ll reply if I find a cure.

 

[J Dot]

I would try a different card ( if you have 1 )
Might possibly be a problem with the card slot
On the + camera gimbal?

Another possibility, try to delete, and reinstall app,
Might be some firmware conflict?
( I've had several issues with app updates in the past! )

Please keep us informed!

Take care, fly safe!

 

[Channel70Productions]

Long shot, but it's worked in similar situations for our pro video camcorders. In 'my computer' right click on the card icon to re-format, but don't choose FAT32, but instead choose NTFS. Good luck.

 

[gofirjet]

I fixed my problem but I’m not really sure why this worked. Here what I did: Using my computer, I copied all of the files and folder in the original 4GB card that came with Phantom and pasted them on my new 32GB card. I put the 32GB card in the Phantom and formatted with the phone app. Works great now! No errors, takes pictures and videos. Thanks!

 

[HBPilot]

I don't understand how to use the phone app to format the SD card. Are you talking about the DJI Vision app or something else? I can't find a menu for formatting the SD card on the DJI Vision app. Am I just missing something?

 

[pb7424]

It's an option in the Vision app on your phone under the camera settings. Scroll down and it's near the bottom of the camera options list.