Cannot take pictures & video

AiRoma · Jul 28, 2016

I have read many threads regarding this issue but nothing seems to have worked. Mid flight my P3P decided to stop taking pictures. Anytime I hit the shutter button on the remote or on my phone the screen goes black and takes about 5 seconds to come back on. The picture does not get saved to the sd card.

I get a live video feed when I am flying. Just cant record video or images.

I have reformatted all my sd cards which were all working at one time without problems.
I have reinstalled the new firmware multiple times (from the sd cards that don't seem to save).
I have reset all camera settings.
I have tried different devices and cables.

Is there something I am missing? Why does my drone hate me and not want to take photos?

Please advise...

Multicoptertec · Jul 28, 2016

Could be any number of things, I just wanted to remind you that you can of course use the camera without actually flying. Set the bird on a table, and try taking some pics or video, less distractions that way. Does the shutter button on the controller not work as well as the software button in the app?

AiRoma · Jul 28, 2016

In my messing around with things I have the drone sitting on my desk. The shutter button does not work on either the remote or in the app.

Multicoptertec · Jul 28, 2016

Have you tried reformatting an SD card via the GO app while it is in the drone?

AiRoma · Jul 28, 2016

Yeah, I have. I tried in my pc and the app with several sd cards. I am wondering if using a different app for flying would have any better results?

Multicoptertec · Jul 28, 2016

Doubt it. This sounds like a hardware issue. Has this bird had any crashes or hard landings?

AiRoma · Aug 22, 2016

Sorry for delay. It has crashed once and there were no issues for months. If it is a hardware issue, is the fix a new camera unit?

Sarahb1206 · Jan 8, 2017

AiRoma said:
Sorry for delay. It has crashed once and there were no issues for months. If it is a hardware issue, is the fix a new camera unit?

Hi AiRoma, did you find a solution? I have the same problem.

AiRoma · Jan 8, 2017

I never did really find out what was wrong. Bought a new replacement camera and it is not an issue anymore.

rabys · Jan 11, 2017

So I'm Stan, got a P3A for xmas and recently had a crash, broke gimbal arm. Replaced same now camera is working but no pictures are saved to SD. Reformatted SD, no joy. I hear a click when I push shutter button in app, asks like it is saving something, but when I view pictures the SD indicates empty. Ideas? Thanks