I've had my P2V+ for a couple of months and thought it was the best thing ever until the camera broke off on a hard landing. But now I can't get ANY response from support via phone or email. I've been waiting for two weeks. So, if anyone is reading this with the intention of buying one I'd have to say emphatically, DON'T. Eventually you will need support. And it doesn't exist. If any of you have any contacts or secrets on getting service from DJI please let me know.