If the pins feel at all stiff or don't feel like they are giving full extension then you can either try lubricating them up with a dielectric grease or similar, or contact your dealer about getting a replacement unit that doesn't have the issue...
Sometimes, just reseating the battery firmly can clear it. If you use your fingers to press the pins in then clean them afterwards with either alcohol and a q-tip or a proprietary electrical contact cleaner to remove any dirt or grease that could cause problems going forward.
There is another possibility... that you have a defective battery. These have been reported before (not in great numbers) and might be another possibility to discuss with your dealer.