Can I buy warranty from dji for my P4P ?

[snamvar57]

I purchased a new P4P on eBay from a non dji authorized dealer and have no warranty.
Can I buy warranty from dji ? What are dji care and dji refresh ?
Thanks

 

[msinger]

Can I buy warranty from dji ? What are dji care and dji refresh?

Yes, you can buy DJI Care for the P4. See more details here.

 

[microlinux]

If you're in the US, State Farm offers crash/accident coverage cheaper than DJI care (I pay $30/yr no deductible for a P4, I have also seen people mention $60/yr).

 

[snamvar57]

dji site indicates dji care for a P4 to be $219/yr. But it is for accidental coverage, not warranty.

 

[luke14321]

I purchased a new P4P on eBay from a non dji authorized dealer and have no warranty.
Can I buy warranty from dji ? What are dji care and dji refresh ?
Thanks

You can only buy it within 48HRS of activating the aircraft!

 

[msinger]

dji site indicates dji care for a P4 to be $219/yr. But it is for accidental coverage

It should cover any damage sustained during normal use. You should contact DJI support directly if you have any doubts though.

 

[msinger]

You can only buy it within 48HRS of activating the aircraft!

It's possible to activate DJI Care after 48 hours by following these steps.

 

[snamvar57]

Yes, the dji website mentions the process (making a video) of drone qualifying for dji care. I have sent dji an email with warranty coverage question.
The seller on eBay where I bough my P4P say they actually warranty the products they sell:

"Our products are covered by a warranty of 1-year parts and 90-days for labor. If you need more information, please contact our customer service department for warranty info. 6AVE will provide a warranty of 1-year parts and 90-days for labor and defects for new products in any case where the manufacturer will not do so."

 

[snamvar57]

Just received an email from dji that they don't offer warranty. I am stuck with the eBay seller warranty.
"Sorry to let you know that, there is only DJI Care Refresh for Phantom 4 pro at present, and no extra warranty selling for Phantom 4 pro.

Sincerely sorry for the inconvenience caused to you and your kind understanding will be highly appreciated!

Sincerely and best wishes,
DJI Online Store"