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  1. steveinnc

    Joined:
    Mar 11, 2016
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    I have to return my P4 for service and they're asking for the camera serial number. I cannot find it anywhere. The serial number to the craft was easily located and matches the box but, I don't see a "camera number" anywhere on or in anything. Any direction?
     
  2. Mark The Droner

    Joined:
    Aug 26, 2015
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    Location:
    Brookeville, MD, USA
    Is there not a small sticker adhered someplace like on top of the camera or on the gimbal?
     
  3. steveinnc

    Joined:
    Mar 11, 2016
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    Nope. I've looked it over thoroughly thinking it might be in some obscure location but, nothing.
     
  4. rockydog

    Joined:
    May 25, 2015
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    Location:
    London UK
    I'm pretty sure there isn't a separate No. for the camera......unless they've asked for it in addition to the No. for the P4, I imagine it's just the terminology they've used.
     
  5. will.moindrot

    Joined:
    Mar 22, 2016
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    Location:
    Liverpool
    I notice on the dji care application form they also asked for a separate serial number for camera, but there's a tooltip which explains that on P4 there is only one number. Maybe you could refer to to use same terminology with them
     
  6. Drivesector

    Joined:
    Apr 7, 2016
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    When i bought the warranty from Neary the camera and phantom are to be filled in as the same serial number on P4.


    Sent from my iPad using PhantomPilots mobile app
     
  7. FlashBuddy

    Joined:
    May 17, 2016
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    Location:
    Fort Collins, CO
    I wonder if the second set of alpha numeric characters are the camera. My P4 has two sets of alpha numeric characters, each on its own line in the battery compartment. Very small. I needed a magnifying loop to read them with my old tired eyes :)