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  1. jogforfitness

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    I never noticed this before until now. My P4 camera when front facing is always off center to the (horizontal) left. Guessing it's off around 5-10 degrees. I tried IMU calibration, center camera option, gimbal auto calibration and it does not change. Has anyone else had this issue and resolved?

    Hoping it's a software adjustment and not something that would have to be sent in.


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  2. Dacon Productions

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    Most are like this. After all is made in China.
     
  3. RémyHeli

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    There is a new option with GO 3.0.0 for centering camera in gimbal options but not operational as expected with P4 nor documented, for now. With previous Phantom it was possible to physically adjust but not (physically) with P4. As of today only repair return can resolve.


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  4. jogforfitness

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    Chatted with DJI Anthony online. His recommendation to resolve was to refresh the firmware on the P4 using DJI Assistant 2. I've updated in past using the DJI GO app. Unless another suggestion pops up, I'll give it a shot later tonight. I'm not optimistic.


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  5. RémyHeli

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    If you get in touch with him again you might want ask what does the option I have mention. So far no one able to answer this question..


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  6. Mako79

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    Looking off centre means you've had a small bump landing.
     
  7. jogforfitness

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    Every landing was smooth or by hand. Doubt that would be the cause.


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  8. Dacon Productions

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    Based on how many problems it has and the number of complains, do you want me to praise it?
     
  9. jogforfitness

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    DJI Charlot says it's for centering the camera. All I see it does is move it up or down 90%. Very unimpressed with their online support. Also, refreshing the firmware from DJI Assistant 2 did nothing. I also tried the calibration process from the Assistant software-no change. The camera when it's supposed to be facing straight forward is off several degrees to the left still. They suggest mailing it in for service. I will hold off until at least the autumn leaves have fallen.


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  10. Dacon Productions

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    Each one is entitled to his own opinions. In this case I was referring to DJI product(s). Yes, it is a far advanced concept compared to competitors but QC and reliability is low.
    Would you like me to sell you a car that drives 75mi/gal and has outodrive capability but the wheels fall off every 100 miles?
     
  11. jogforfitness

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    Guys, the topic of this thread is the off center camera. You've hijacked it to talk about quality, etc. issues. Please start your own thread.


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  12. Dinerve

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    Apologies, you're right, I'll delete my posts! I probably was the only one sensitive over such comments.


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  13. RémyHeli

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    Confirm up and down is what does today this option with P4. No comment.

    Maybe P4 is off center since day one and you didn't notice until now. Many users noticed off center right out of the box. If only a little should be not noticeable while in flight, but not ideal of course.

    DJI servicing would probably consist to standard change of gimbal/camera. To monitor what does DJI you might want put some tiny tatoos on the shell, camera and gimbal as evidence of remplacement parts (work recap not necessary explicit).

    Hope does help and happy flights !




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    #13 RémyHeli, Oct 12, 2016
    Last edited: Oct 12, 2016
  14. wassala!

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    I have the same identical problem. The camera if my p4 face to the left of about 10 degrees. I tried everything already. But no fix so far. I contacted Dji and they offered to mail it to have it fixed. But for now I use it a lot so I will maybe ship it later. I am quite listed off that there is no easy fix for a problem that seems to be quite common among the p4 users.

    W la figa
     
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