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Camera not letting me down load my pictures

Discussion in 'Standard/4k Discussion' started by sawyer388, Oct 2, 2016.

  1. sawyer388

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    My dji go app updated yesterday and now I cannot download my photos or view them never crashed or tipped over stored in a secure area any help would be greatly appreciated


    Sent from my iPad using PhantomPilots
     
  2. Cobs

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    Cant you put the memory card in your computer to get the files?
     
  3. sawyer388

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    I'm sure I can but what has changed I was able to download them using the app and now I can't I know the pictures are there I can see them in the flight log I just can't download them as I was doing before


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  4. Cobs

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    What the hell are they doing, seems every update people are having problems, amateur night for sure.
     
  5. sawyer388

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    I thought it was something I was doing I am very disappointed I was really enjoying my phantom and the photos that I have been taking


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  6. Andy_R

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    [Michael Winner mode]Calm down, dear....[/Michael Winner mode]

    I know where you're coming from with this though :)
     
  7. sawyer388

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    Any thoughts on what to do


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  8. Andy_R

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    First thought is to make sure it has recorded, and check the SD card
     
  9. mdowney58

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    What model of Phantom?
    How are you trying to download the pictures?

    Sent from my Verizon Galaxy Note4 using TapaTalk
     
  10. sawyer388

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  11. sawyer388

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    They are on the sd card


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  12. sawyer388

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  13. mdowney58

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    Ok, we know that they won't download by osmosis, so how are you trying to get them off of the SD card?

    Sent from my Verizon Galaxy Note4 using TapaTalk
     
  14. sawyer388

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  15. RodPad

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    Well I'm lost,
    I don't like messing with the card I hook up the USB cable to connector on the gimbal plate, not the phantom body, and to my pc, it comes up as an external removable drive.

    Rod