all firmware is up-to-date on both PV2+ and radio. - PV2+ will start up fine. Have a near perfect connection across the board (this includes GPS and wifi) Batteries are all charged and ready to go. - camera gimbal adjusts and then sets in its normal downward angle - i open the app and connected to the phantom wifi (iphone 5s) i get the first image the camera sees and then NOTHING. It's frozen on that image. The gimbal adjustments work fine (camera will move up/down/left/right/etc), all settings and features work fine. I CANNOT take pics or videos. I can exit the app, i can close the app, i can restart the PV2+, wifi, radio, etc... it does it everytime! some more history, i've never been in a crash, hard landing or anything to cause damage. Here are some screen shots of the messages I get.