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Broken USB connection to RC?

Discussion in 'Phantom 4 Help' started by aabomb, Aug 22, 2016.

  1. aabomb

    Aug 22, 2016
    Likes Received:
    Got the P4 a month ago.
    Did all of the out of box stuff correctly in my house.
    Got message that i was in no fly zone when i got to fly mode.
    I live a block from a hospital, so thought no big deal.
    Go to friends house a mile away - same message.
    Go across bay to oakland where i work and i get Gimbal Disconnected error message.
    All the while getting video feed.
    Searching forums around Gimbal disconnected message and doing upgrades and downgrades and every sequence of power-on/off order, then video feed stopped working and i'm stuck on 'How to Connect' on DJI Go App.
    This has been same for 2 weeks now.
    No iOS device connects to RC.
    Multiple cables used.
    DJI Customer Service said i was probably on the P3 screen in the app and should change to P4. No help.
    Is this a known issue with the USB port on the RC?
  2. Jayfdee

    Apr 22, 2015
    Likes Received:
    Morecambe Bay UK
    Re-install DJI Go app,or try an android device.
  3. aabomb

    Aug 22, 2016
    Likes Received:
    Already did that at least 15 times.

    I returned it.
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