Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

  1. moolie

    Joined:
    Apr 12, 2016
    Messages:
    5
    Likes Received:
    1
    Just received my first drone ever. Actually it's a bday present for my Dad. Followed all the tutorials downloaded the dji go. They asked to do an update which I did. Then I had to activate it. All successful so far. Then I did the motor pre-fliht test as per dji video tutorial - no propellers. SOUNDED LIKE A MACHINE GUN GOING OFF!! Checked to see if I could manually turn any of the motors. All but one spun with ease. The other was completely seized.

    Bitterly disappointed. Didn't even get to put the propellers on and get it off the ground.

    Any suggestions on what to do next. I bought this on Amazon from All E RC based in Arizona. Don't know if that makes a difference.

    Leaving for overseas in 4 weeks and need to have a working drone for my Dad's bday present.


    Thanks in advance.


    Sent from my iPhone using PhantomPilots mobile app
     
  2. ausPHANTOM

    Joined:
    Apr 9, 2016
    Messages:
    12
    Likes Received:
    0
    Location:
    Melbourne, Australia
    If it's brand new, it is most likely a faulty unit.
    Just send it back for a replacement.

    Hope it goes well!
     
  3. Stealthmatt

    Joined:
    Jun 22, 2013
    Messages:
    381
    Likes Received:
    141
    Send it back to amazon, and get a replacement at the Apple store... pick it up today.

    I really don't know why people don't just buy from Apple. 14 days no fuss guarantee and fast turn around if something does happen and you need to replace it (generally then and there )
     
    snowghost and Ramphex like this.
  4. Ramphex

    Joined:
    Mar 19, 2016
    Messages:
    761
    Likes Received:
    241
    Location:
    Pennsylvania
    Agreed. Same reason I got mine at the Apple Store, instant results FTMFW
     
  5. moolie

    Joined:
    Apr 12, 2016
    Messages:
    5
    Likes Received:
    1
    Thanks for the help. Only reason why I don't buy from Apple was because Amazon doesn't charge tax. Look who's laughing now. Lesson learnt.


    Sent from my iPhone using PhantomPilots mobile app
     
  6. Marc Hufnagel

    Joined:
    Mar 17, 2016
    Messages:
    257
    Likes Received:
    57
    Location:
    Illinois
    Amazon now charges sales tax in 28 states, more states than they don't.


    Sent from my iPhone using PhantomPilots mobile app
     
  7. moolie

    Joined:
    Apr 12, 2016
    Messages:
    5
    Likes Received:
    1
    What do you think the chances are I will be able to be refunded or my unit replaced.


    Sent from my iPhone using PhantomPilots mobile app
     
  8. snowghost

    Joined:
    Feb 13, 2015
    Messages:
    1,058
    Likes Received:
    213
    Location:
    SoCal, USA
    I bought my P3 from DJI because of no tax. However, the P4 was purchased at the Apple Store. It bricked on the last software update and they exchanged it with no hassle.
     
  9. grinch72

    Joined:
    Mar 31, 2016
    Messages:
    21
    Likes Received:
    0
    I used a 20% coupon i had from Apple and then traded in an old iPhone for a $300 credit and with tax I only paid $871.22 for my P4. I'm the one laughing!
     
  10. mnewxcv

    Joined:
    Apr 4, 2016
    Messages:
    269
    Likes Received:
    65
    Howe did you get a 20% coupon and what model iPhone gave you a $300 credit?
     
  11. grinch72

    Joined:
    Mar 31, 2016
    Messages:
    21
    Likes Received:
    0
    I had a 20% off any purchase coupon I received in email for some unknown reason and I traded in an iPhone 6 plus that I still had from when I upgraded to the 6S plus.
     
  12. Justgregg

    Joined:
    Mar 14, 2014
    Messages:
    519
    Likes Received:
    119
    Location:
    Denver Colorado
    i hate paying tax and usually dont buy a newly produced model, but glad i boughtb at the apple store. First p4 was bad. Had a paying shoot coming up that week. Exchanged in minutes and they didnt even open he box. Was worth the tax.
     
  13. Sim597

    Joined:
    Mar 5, 2016
    Messages:
    1,040
    Likes Received:
    266
    I think 100% because it's thru Amazon, I usually pick the actual Amazon prime pick, but I don't think that matters here, contact Amazon, I've had amazing results from their return policy.
     
  14. TheLightSpeedz

    Joined:
    Jan 24, 2016
    Messages:
    1,187
    Likes Received:
    366
    $300 for a iPhone 6? You got ripped off!!! Lol


    Sent from my iPad using PhantomPilots mobile app
     
    Sim597 likes this.
  15. Sim597

    Joined:
    Mar 5, 2016
    Messages:
    1,040
    Likes Received:
    266
    Well they're not going to give him what another place sells em for. Plus, he paid for the phone too so $871 isn't accurate anyway
     
  16. TheLightSpeedz

    Joined:
    Jan 24, 2016
    Messages:
    1,187
    Likes Received:
    366
    Well I sell my old iPhone every time the new one comes out. I clean it, wipe it, and put it back in the box... Sells for $600 to $800 every time!


    Sent from my iPhone using PhantomPilots mobile app
     
  17. grinch72

    Joined:
    Mar 31, 2016
    Messages:
    21
    Likes Received:
    0
    I get the phone's for free so I could care less. Get one from my office every time a new one comes out.
    I get the phone's for free from my company. Not worried about what I get in return for them. I've sold them online prior but this time I just wanted the quick credit toward the Phantom
     
  18. grinch72

    Joined:
    Mar 31, 2016
    Messages:
    21
    Likes Received:
    0
    Get them for free. Just wanted the quick credit on the Phantom!
     
  19. grinch72

    Joined:
    Mar 31, 2016
    Messages:
    21
    Likes Received:
    0
    Not quite. Phone's are free to me.
     
  20. mrcrane2u

    Joined:
    Feb 3, 2016
    Messages:
    655
    Likes Received:
    183
    Location:
    sarasota
    30 days no problem return Amazon