Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

Blurred pictures - Faulty lens?

Discussion in 'Phantom 2 Vision Discussion' started by parker1789, Feb 2, 2014.

  1. parker1789

    Joined:
    Feb 2, 2014
    Messages:
    3
    Likes Received:
    0
    I have recently noticed when editing pictures taken by my PV2 that in the bottom right corner of my pictures there is definite blur, with an out-of-focus look. I will attach some sample pics. Does anyone else have this issue, or something similar? I'm a bit new to the DJI brand and I am just beginning to look into the warranty details. Any tips/advice is much appreciated.
     

    Attached Files:

  2. Pull_Up

    Joined:
    Nov 5, 2013
    Messages:
    3,684
    Likes Received:
    48
    Location:
    South Oxfordshire, UK
    There have been reports of cameras with softness, usually apparent on either the left or right side. The people involved have been having units replaced by dealers on a case-by-case basis. I would sent the photos to your dealer, explain you are aware that it is a known fault on some units and requested a new camera unit.

    Hopefully it will be straightforward - let us know how you get on.
     
  3. ResevorDG

    Joined:
    Feb 1, 2014
    Messages:
    565
    Likes Received:
    23
    Location:
    Phoenix, Arizona, USA
    Can you post a full rez image?

    Thanks.
     
  4. Klaus

    Joined:
    Dec 30, 2013
    Messages:
    281
    Likes Received:
    0
    Reports of cameras with softness??? As I have been reading this Forum, it looks to me like most people in here have that problem, including myself!
     
  5. parker1789

    Joined:
    Feb 2, 2014
    Messages:
    3
    Likes Received:
    0
    Much to my dismay (however, not surprised) I have yet to receive a response email from my dealer. I'm not sure if it is against policy to disclose the name of the dealer, but considering the money this 21 year old has spent on this unit and the utterly pathetic customer support I've received, WOW HOBBIES in ORANGE, CALIFORNIA HAS YET TO RETURN MY MULTIPLE EMAILS REGARDING THE FAULTY PRODUCT I HAVE PURCHASED FROM THEM. Will DJI have any sympathy or intervene at any point? Again, any help/tip/support to this newcomer (possibly newleaver) would be incredibly appreciated. Cheers!
     
  6. pault

    Joined:
    Jan 4, 2014
    Messages:
    567
    Likes Received:
    1
    Location:
    Liverpool UK
    Yes, me too. Just received my replacement camera which is sharper in the middle but soft on the left (last one was soft on the right). I have read that this is caused by the lens not being centred but this has not been confirmed.
     
  7. nhoover

    Joined:
    Dec 11, 2013
    Messages:
    851
    Likes Received:
    182
    Location:
    Los Gatos, California
    Not to discourage you but my first replacement was far worse than the original. At least 30% of every image was out of focus. My second replacement is the best so far, but dream on if you think you'll get a high quality camera on a P2V. The good news is that they are so fun to fly that you can forgive the camera, a bit. Someday I'll get a real flying camera, but until then I am having a blast with this one.