I just wanted to share my experience with B&h photo So after going through 2 p2v the third one I received seems to be working thus far. I originally pre ordered through B&h. They shipped fast as soon as it hit their warehouse. When I began having problems after the first flight with my camera they immediately issued me a return (without having to get any further permission from DJI) and shipped out a new one. Upon receiving my second p2v it was DOA. Once again B&h issued another return and sent me a new one next day air for free. Like others I noticed the free battery promotion and gave B&h a call to try my luck/see if they would honor it. I knew my original order was placed early November which put it out of the 30 day price match services they offer. I knew it was a long shot but since I went through 3 p2v before getting one that worked it was worth a shot. The customer service guy without hesitation apologized for the problems I had and said that they will absolutely send me a free battery and honor the promotion. I just got the tracking and it should be here Tuesday. Just wanted to say that B&H has been nothing short of awesome to deal with and have been extremely responsive to taking care of their customers. Anyone looking for parts, accessories or any product that the offer I would highly recommend them. I have bought gear from them for years without having any problems, and now that i see how they handle things when there is a problem I won't shop anywhere else.