Let me just start out by saying Im not a noob, Ive RTFM, and this isnt my first rodeo....I guess its just my turn to get shafted....I purchased a P2V+ and the front left prop wasnt spinning right. I called the dealer and after "talking them into it" they paid for it to be shipped back...at first they wanted me to pay shipping...so I get RMA and ship it out. I watch online via fedex at its progress. I saw that it arrived to the dealer and received a message from them stating they had received it. I waited about a week and then called them to ask about the progress...they said that tech had it and it was there for a bad esc/motor according to the notes...duh thats what I told them when I called. The next thing I received was a tracking email several days later stating they were shipping it back. No email notifying me of what was wrong/repaired. I just unboxed my bird to find the transmitter antenna bent in half, the gimbal support not fully seated and the camera dangling without support, red stickers on my bird not replaced or stuck down to the plastic, and no note letting me know if anything what was done. I called them and explained what I found and they are asking me to send them pics of the damage so they can contact FedEx so they can handle the situation? The box they shipped it in allowed movement of the factory phantom box by 2 inches left and right, the factory box is bent on one corner from bouncing around inside the box. I am completely pissed off over the situation and have no confidence in the bird.... but wait it gets better...I take it outside, power it up, calibrate, wait forever for it to get to 6 sats( when the first phantom got 10-12 constantly), start the motors and it still looks as though one is spinning slower, take off about 6 feet to check the orientation of the camera/gimbal...in the video I am 90degrees from the road and the road it completely flat...no hill...looks to me like the camera is off tilt slightly with the left side lower than the right...whats even worse is the **** thing got a home point (several green flashes) had 6 sats and with s1 up it drifts with the wind like its in atti mode...I even switched it to atti mode pushed it forward and it drifts...switch to GPS mode (S1 UP) pushed it forward and it still drifts...so after all that....please watch the video and let me know what you suggest? Refund? New Bird? Scream and Holler? http://youtu.be/diSsX_SzN2k Update!!! Anthony at USHOBBY.COM has gotten involved and it looks like things are going to work out...still waiting for the final result to get to me but will update as soon as it does...yall keep your fingers crossed and thank for your support.