Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

App says Disconnected

Discussion in 'Pro/Adv Discussion' started by MariposaLand, May 13, 2015.

  1. MariposaLand

    Joined:
    May 7, 2015
    Messages:
    61
    Likes Received:
    22
    I just got my P3 out of the box and followed all of the instructions. However, my DJI app is not giving me a video signal and it says "Disconnected". I assembled it indoors and took it outside afterward. I know nothing about this system. This is my first rodeo. Any ideas?
     
  2. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
    Messages:
    18,850
    Likes Received:
    5,552
    Location:
    US
    Did you update the firmware?
     
    MariposaLand likes this.
  3. MariposaLand

    Joined:
    May 7, 2015
    Messages:
    61
    Likes Received:
    22
    I'm updating firmware right now. Thank you!
     
  4. Recce2

    Joined:
    Dec 4, 2013
    Messages:
    103
    Likes Received:
    31
    Location:
    Duluth, MN
    Do you have your phone/tablet connected to the USB Port on the remote controller?
     
    MariposaLand likes this.
  5. MariposaLand

    Joined:
    May 7, 2015
    Messages:
    61
    Likes Received:
    22
    Thank you all! I updated firmware and all is well. Can't wait to fly it now.
     
  6. Bob Publicover

    Joined:
    Apr 28, 2015
    Messages:
    53
    Likes Received:
    17
    Location:
    Stuart, Florida
    I'm getting mine Friday and am extremely nervous about cranking it up. I've heard so many posts of disaster and FW issues.
    Oh well,
     
  7. bbfpv

    Joined:
    Feb 3, 2015
    Messages:
    3,744
    Likes Received:
    1,092
    Location:
    Long Island, NY
    ? Where?
     
  8. Bob Publicover

    Joined:
    Apr 28, 2015
    Messages:
    53
    Likes Received:
    17
    Location:
    Stuart, Florida
    Stuart, Florida
     
  9. bbfpv

    Joined:
    Feb 3, 2015
    Messages:
    3,744
    Likes Received:
    1,092
    Location:
    Long Island, NY
    lol no i mean where have you seen so many posts about disasters? 99% of them on here have been debunked, so just curious.
     
  10. Bob Publicover

    Joined:
    Apr 28, 2015
    Messages:
    53
    Likes Received:
    17
    Location:
    Stuart, Florida
    Oh, I see. Many are from this site , outlining problems and many from the DJI's forum site.
    I cannot saw one way or the other if they are valid stories. It just makes me nervous.
    These things are from a massive production line and I'd think if there were specific issues, there would be a thousands of same issues, not just a couple here and there. I'll know Friday.
     
  11. mitchell

    Joined:
    May 14, 2015
    Messages:
    4
    Likes Received:
    0
    I've actually been having a problem with it saying disconnected off of my iPad mini 3 after the update sometimes it works other times it doesn't any reason behind this?
     
  12. loganboyd

    Joined:
    Dec 26, 2013
    Messages:
    398
    Likes Received:
    117
    Location:
    Austin, TX
    I was about to storm over to my computer and post that my iPhone 6 was NOT connecting to my Phantom 3 Pro when I realized that I was plugging in the OTHER lightning cable that is sitting on my counter next to my controller and not the lightning cable that is actually plugged in to the controller! :)
    I had even rebooted the P3 and the remote...
    Who has two thumbs and sometimes does stupid things???
     
    Bob Publicover likes this.