Welcome to PhantomPilots.com

Sign up for a weekly email of the latest drone news & information

App not working with drone using new battery

Discussion in 'Pro/Adv Discussion' started by hew2702, Aug 19, 2016.

  1. hew2702

    Joined:
    Jul 21, 2016
    Messages:
    16
    Likes Received:
    1
    I just got a new DJI battery for my P3A. When I turn it on everything indicates that the drone is communicating with the RC and the app except I get no camera feed and the app says it's disconnected. However, the app will still display information about the drone showing that it is still connecting somehow. Is there something I need to do with a new battery before I use it?
     
  2. flpholt

    Joined:
    Jan 27, 2016
    Messages:
    4,178
    Likes Received:
    1,561
    Location:
    palm harbor florida
    update battery
     
  3. hew2702

    Joined:
    Jul 21, 2016
    Messages:
    16
    Likes Received:
    1
    I updated it to the same version that the other battery and equipment is at already.
     
  4. Dronason

    Joined:
    Aug 9, 2015
    Messages:
    498
    Likes Received:
    82
    Location:
    Switzerland
    Maybe check it is fully inserted. There is also 4 pins connection in addition with the 2 main pins for power. Check that they are clean in the P3 and in the battery. They should have a "gold" finish.

    Are the lamps blinking on the P3 ?
    If yes, what status they indicate?
    Can you start the motors ?
     
  5. hew2702

    Joined:
    Jul 21, 2016
    Messages:
    16
    Likes Received:
    1
    Maybe it wasn't fully inserted before or something but I put the battery in again to answer your questions and it worked almost immediately... Oh well... thanks for your help! =)
     
  6. Dronason

    Joined:
    Aug 9, 2015
    Messages:
    498
    Likes Received:
    82
    Location:
    Switzerland
    You are welcome.
    Maybe still check if the extra 4 contacts are clean on both sides (battery and P3). But it happens that the battery didn't fully fit. That's always good to check it is fully locked in the P3 before flying.
     
  7. hew2702

    Joined:
    Jul 21, 2016
    Messages:
    16
    Likes Received:
    1
    Will do! Pretty sure the drone side contacts are okay because I flew a full battery worth on a different battery after seeing the new one didn't work.