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Anyone with exchange experience

Discussion in 'General Discussion' started by Jorgejim90, Mar 25, 2016.

  1. Jorgejim90

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    Bought a p3s just about 4 months ago.
    Didnt start pushing it distance wise till about a month ago and started learning that my bird doesnt fly more than 800 feet clear un obstructed open field.
    No where near whats adversited and i was about to call dji for an exchange but i stumbled upon ther refund/exchange policy which says 15 days max.
    So am asling for advice. Anybody any experience ? Is it even gana be worth it for me to call and try find resolution? Screenshot_2016-01-30-11-09-43.png
     
  2. Jorgejim90

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  3. Mark The Droner

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    Why not turn it in for warranty work?
     
  4. Jorgejim90

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    Didnt know it was an option. Is it under my expense?
     
  5. Mark The Droner

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    If your aircraft is still under warranty, then you would open a dialogue with DJI and if they accept it, they will fix it for you for free.