Anyone else have New battery with bad cell.

[BW4706]

I am getting a bad cell notification after first charge. Can't find the receipt from Best Buy. Has anyone had this issue ? I'm wondering if DJI would replace it. Any thoughts ?

 

[soulphantomflyer]

Yes and yes

I do believe if you use a credit card on your purchase. Bestbuy will be able to pull up that transaction and reprint a receipt for u

Also when you register your quad with DJI. They should have a record on purchase dates.


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[BW4706]

Thanks.

 

[BW4706]

I called DJI North America in California. 10 minute phone call. DJI emailed me a shipping label and said it will be replaced. Can't ask for anything more.

 

[Tyler 1234]

Or you can go to best buy and they will swap the drone out for you that's what I have done, and it will save you time.


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[BW4706]

New Battery has been shipped back to me. Thanks DJI