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Anyone else have New battery with bad cell.

Discussion in 'Standard/4k Discussion' started by BW4706, Apr 2, 2016.

  1. BW4706

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    I am getting a bad cell notification after first charge. Can't find the receipt from Best Buy. Has anyone had this issue ? I'm wondering if DJI would replace it. Any thoughts ?
     

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  2. soulphantomflyer

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    Yes and yes

    I do believe if you use a credit card on your purchase. Bestbuy will be able to pull up that transaction and reprint a receipt for u

    Also when you register your quad with DJI. They should have a record on purchase dates.


    Sent from my iPhone using PhantomPilots mobile app
     
  3. BW4706

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    Thanks.
     
  4. BW4706

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    I called DJI North America in California. 10 minute phone call. DJI emailed me a shipping label and said it will be replaced. Can't ask for anything more.
     
  5. Tyler 1234

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    Or you can go to best buy and they will swap the drone out for you that's what I have done, and it will save you time.


    Sent from my iPhone using PhantomPilots mobile app
     
    HIGHFLIER likes this.
  6. BW4706

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    New Battery has been shipped back to me. Thanks DJI
     
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