Another great DJI support experience!

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Sent in two never used batteries (was getting a signal error), they sent me back this...
86e5e7223cf125145cdb014a3aa46c39.jpg



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Hey, two free rubber bands!

Seriously, though. I do some work for the online user forum for Ego lawn care equipment, which is a four-year-old Chinese company that makes battery-powered tools. People there would get fired if they pulled this kind of crap and called it customer support.

In fact, I had one of their batteries go bad on me. They had a replacement, new in the box, to me in four days.

I seriously hope I never have to deal with DJI's customer support.
 

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