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Air Encoder Error (0x800020)

Discussion in 'Phantom 4 Help' started by Dal Little, Aug 6, 2016.

  1. Dal Little

    Joined:
    Jun 20, 2016
    Messages:
    12
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    1
    HI
    For no apparent reason I started getting Air Encoder Error (0x800020).
    After many restarts, the error message continues and I have yet to find a resolution. I have started a ticket with DJI to see their response.

    I went to fly the other day and I received the Air Encoder Error message.
    Also, I get No Image Transmission Signal along the top of the DJI Go app.
    On my Mac laptop, I have updated to Assistant 2 V1.0.4 and then tried updating the Phantom 4 to new firmware V1.02.0503. It fails. It downloads, then fails at the 65% upload. I have retried multiple times.

    So now I am stuck. Not sure what to do, other than go back to DJI looking for a resolution.

    Anyone else go this problem? I know I read about someone updating from his iPhone 6, however, I am sure if this is a solution with my iPhone 5s.

    Thanks for any suggestion.
    Dal
     
  2. msinger

    Approved Vendor

    Joined:
    Oct 30, 2014
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    24,707
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    Location:
    Harrisburg, PA (US)
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