I tried 10 attempts to install 3.16 and yes I did download the default file too. The first 6 tries, I kept getting error 26, error 27 and a over-heating warning during advance Calibration, which wouldn't clear after waiting 5 minutes. I always preformed the preflight before every flight. After the seventh install and test flight. I found that all setting for the motor were removed and gain was set to 120%. On the ninth attempt, I redownloaded all 3.16 files including the default file. Kept running the advance calibration until all error messages disappeared. Did the preflight and at lift off things seemed to be fine, all flashing green lights, then the phantom shot up to somewhere between 300-400 ft. and began spinning on the horizontal axis. Rc controller was non responsive and the phantom dropped spinning all the way to the ground. Brought it back to computer and it said IMU needed no calibration. Once again the motor fields were empty. I took images of all the screens and data fields, that were creating problems and sent that with my report to DJI and DSLRPOS, Neither Company responded! Reading other people's problems with 3.16 and seeing DJI only response was telling the person to go back to their seller, who by the way has nothing to do with the 3.16 update!
I decided to contact Amazon.com my retailer and asked if they could help me with the 3.16 update. Amazon responded by first saying how sorry they were in hearing, I was having so many problems and the fact the phantom was no longer flyable. Even though Amazon's 30 day return policy was well beyond having been expired, they offer to give me a full refund. Sure, I will lose on all the Accessories such as; carbon fiber props, FPV Field Monitor Kit, Upgrade Board, Prop guards etc. I will get back the money spent on the phantom itself, and that is something! Where, I never heard a word from DJI Support. At least, Amazon stood behind their Product at a time they didn't have to. Where DJI created the problem by releasing a problem filled 3.16 update and never even said a thing! Trust is important in business and DJI has lost any they had with me! DJI always said what great improvements were made to each update, never a word about what it fixed or what problems to look out for. The fact there is no support and the 3.16 update crippled my phantom and left it un-flyable, I decided enough was enough and took Amazon up on their full refund offer.
I do not care what DJI now comes out with it, because it will just be more of the same, over-priced, with more Control loss and fly-away problems. With No support and bad update releases with no accountability. Where we the users are on the hook for any property damage or personal injury, DJI takes a do not call us policy! DJI has proven to me they do not stand behind the products they brought into the market. A phantom that cannot fly is worthless and so is DJI's word or lack there of. I was thinking of purchasing one for my son, but that isn't going to happen ever! Not with all of these problems going unsolved. It really is a shame too it wouldn't have taken much on DJI's part to have worked with us having problems with the 3.16 update. When the phantom did fly correctly it was great, but the trust is broken and there is no going back now! I know to keep all my money away from DJI now. So, DJI it's not your problem I got news for you yes it is and it's your problem now. Your Phantom taught me your products are not reliable and you do not stand behind what you market. The lack of support just adds to the mess!