Recent content by Zachsw

They called back today and apologized for the treatment and offered me a coupon. I'm posting this because I think it's fair to give them credit where it's due. They screwed up and know it and are trying to make it right and I wanted everyone to know they did make an effort to resolve the...

Lol and you say I don't stop...

Thank you.

I mean if I had bought a 5000 kit and had to return it for some reason and I didn't get a response for nearly a month would that have been ok? Is it just because it was only 350 that makes it not a big deal? Then after I got it and I asked a question they just say nah...If I was running the...

Hurting my feelings isn't that big of deal in itself. Holding my money for a month then shipping a product and refusing to answer a question seems like a bigger deal.. If it's not to you..that's fine.

My point in posting this was to let other people know that any company that disagrees with someone or something and rather than addressing it they just ignore it is not good business. Sorry if I've offended anyone by trying to let you know. Won't happen again.

I called and emailed customer support directly

I may be "dumb" but I get sarcasm. The thing about acting like a fool on the Internet for whatever reason is that it's a bad idea. I think people get in their heads they're invincible online behind a fake name when in reality all it takes is making the wrong person mad. Then boom someone...

I usually leave the word dumb out when I'm trying to actually understand what someone is asking.

Must be. It's pretty easy to insult someone over the Internet. I try to not say things I wouldn't say in person.

Me getting a different product than what i ordered isn't proof. For all I know they sell two different model gimbal and they shipped me the wrong one. Hence my "dumb" facebook question. I think the post being deleted has less to with being dumb and more to do with them wanting the gimbal to...

Yea.you win. You good now?

I wasn't implying Walmart was a manufacturer. I was implying that I ordered something and got something different and questioned it's authenticity because I wasn't aware that dslrpros didn't have an original product.

If I ordered something from Walmart that clearly said Sony on it and when I got it it said panasonic on it yes I would question it.

The product they display on their Web page has dslrpros branding. This one did not. This was not the same product. If you ordered a product that said Sony on it from Walmart and you received it and it said panasonic you would think the same way. Thanks for your input.